FAQ

Help & Support

Orders and Delivery

Delivery time

If you place your order before 12.00 your order will be delivered in two business days.

Shipping costs

We ship worldwide and free shipping on all domestic orders above € 100,-

Country

 

 

Shipping Costs

 Andorra * €20
 Argentina * €20
 Aruba * €20
 Australia * €20
 Austria €10
 Bahrain * €20
 Belgium €6,95
 Bosnia & Herzegovina * €20
 Bulgaria €10
 Canada * €20
 Chile * €20
 China * €20
 Croatia €10
 Cyprus €10
 Czech Republic €10
 Denmark €10
 Estonia €10
 Finland €10
 France €10
 Germany €10
 Gibraltar * €20
 Greece €10
 Hong Kong * €20
 Hungary €10
 Iceland €20
 India * €20
 Indonesia * €20
 Ireland €10
 Israel * €20
 Italy €10
 Japan * €20
 Jordan * €20
 Latvia €10
 Liechtenstein * €20
 Luxembourg €6,95
 Macedonia * €20
 Malaysia * €20
 Malta €10
 Mexico * €20
 Monaco * €20
 Morocco * €20
 Netherlands €6,95
 Netherlands Antilles * €20
 New Zealand * €20
 Norway * €20
 Oman * €20
 Poland €10
 Portugal €10
 Romania €10
 Serbia & Montenegro * €20
 Singapore * €20
 Slovakia €10
 Slovenia €10
 South Africa * €20
 South Korea * €20
 Spain €10
 Sweden €10
 Switzerland * €20
 Taiwan * €20
 Thailand * €20
 Turkey * €20
 United Arab Emirates * €20
 United Kingdom €10
 United States * €20

Delivery

All deliveries will be handled by DPD.

Returns

Return costs:

If you use your right of return you will be solely charged for the costs of the return shipping. In case of a return caused by a wrong delivery from us we will cover the shipping costs.

Please check our Return Policy

Payment

Payment methods

We make use of different payment methods. In the shop checkout you will see which payment methods apply to you.

Custom Charges

Please note that all destinations marked with an asterisk * are outside of the EU and may be subject to additional customs and duty charges. We cannot know in advance what these charges may be and they will be payable upon delivery.

We advise contacting your local customs office to get an estimation of charges prior to placing an order so that you can anticipate any potential additional costs.

Any orders placed under a free shipping promotion may still be subject to these charges.

Bank details

O3W Web and Retail BV
ING Bank Amsterdam
IBAN: NL 33 INGB 000 638 81 37
BIC: INGBNL2A

Service en Contact

Contact details (office address Amsterdam)

O3W Web and Retail BV
Asterweg 19B
1031 HL Amsterdam
+31 (0) 20 218 41 19
info@o3w.amsterdam

Details Warehouse

Modexpress B.V.
Heibloemweg 10
5704BS Helmond
Netherlands

General Terms and Privacy Statement

Details Customer Service

O3W Web and Retail BV
Asterweg 19B
1031 HL Amsterdam
+31 (0) 20 218 41 19
info@o3w.amsterdam

Contact details (office address Amsterdam)

O3W Web and Retail BV
Asterweg 19B
1031 HL Amsterdam
+31 (0) 20 218 41 19
info@o3w.amsterdam

Close

Sign in

Close

Cart (0)

Cart is empty No products in the cart.